Welcome to TEKNOVIBE SDN BHD. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions.
1. Company Information
TEKNOVIBE SDN BHD
Registration No.: 202601005037 (1667135-K)
6-1, Jalan Tasik Utama 5, Sungai Besi, 57000 Kuala Lumpur, W.P. Kuala Lumpur
Email: teknovibe@outlook.com
2. Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the operation, security, or functionality of the website.
You must not misuse the website, attempt unauthorised access, introduce harmful software, or use any part of the website for fraudulent or unlawful activities.
3. Product Information
We aim to provide accurate descriptions, images, specifications, pricing, and information for all products displayed on our website.
However, actual product colours, appearance, packaging, or specifications may vary slightly due to screen settings, manufacturer updates, or product improvements.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
4. Pricing
All prices displayed on our website are stated in Malaysian Ringgit (RM) unless otherwise specified.
Prices may be changed at any time without prior notice. The price applicable to your purchase will be the price displayed when your order is successfully submitted, subject to verification.
If a product is listed at an incorrect price due to an error, we reserve the right to cancel or reject the affected order.
5. Orders
Submitting an order does not automatically guarantee acceptance.
We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:
Product unavailability
Pricing or listing errors
Payment verification issues
Suspected fraudulent activity
Incorrect or incomplete customer information
Delivery restrictions
Circumstances beyond our reasonable control
An order is considered accepted once it has been confirmed and processed by us.
6. Payment
Customers must provide accurate and valid payment information when placing an order.
Payment may be processed through third-party payment service providers. Your use of those payment services may also be subject to the provider’s own terms, conditions, and privacy policies.
Orders may not be processed until payment has been successfully received or verified.
7. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to courier operations, public holidays, weather conditions, peak periods, incorrect delivery information, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and contact information.
8. Order Cancellation
Order cancellations are subject to our Cancellation Policy.
Cancellation requests should be submitted as soon as possible. Once an order has been processed, packed, or handed over to the courier, cancellation may no longer be possible.
9. Returns, Refunds and Exchanges
Returns, refunds, and exchanges, where applicable, are subject to our Return & Refund Policy and any product-specific warranty conditions.
Products may need to be returned in their original condition, packaging, and with relevant proof of purchase before a refund or exchange can be considered.
10. Product Compatibility
Customers are responsible for checking that a product is suitable and compatible with their device, phone model, vehicle, charging system, operating system, or intended use before purchasing.
Where compatibility information is provided, it is intended as a general guide.
Please contact us before ordering if you are unsure whether a product is compatible with your device.
11. Warranty
Certain products may be covered by a manufacturer or seller warranty.
Warranty coverage, duration, exclusions, and claim procedures may vary depending on the product. Damage caused by misuse, accidents, improper installation, unauthorised modifications, normal wear and tear, liquid damage, or other excluded circumstances may not be covered.
12. Intellectual Property
Unless otherwise stated, all website content, including logos, branding, product descriptions, graphics, photographs, layouts, text, and other materials, is owned by or licensed to TEKNOVIBE SDN BHD.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
Third-party trademarks, product names, and brand names displayed on the website remain the property of their respective owners.
13. Third-Party Services and Links
Our website may contain links to third-party websites, payment providers, courier services, social media platforms, or other external services.
We are not responsible for the content, availability, security, privacy practices, or services of third-party websites or providers.
14. Limitation of Liability
To the extent permitted by applicable law, TEKNOVIBE SDN BHD will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.
15. Customer Responsibilities
Customers are responsible for ensuring that:
Information provided during checkout is accurate and complete
The correct product, model, colour, specification, and quantity are selected
Products are used according to their intended purpose
Installation and use instructions are followed where applicable
Account or payment information is kept secure
16. Promotions and Discount Codes
Promotions, vouchers, discount codes, free gifts, and special offers may be subject to additional terms and availability.
Unless otherwise stated, promotional offers cannot be exchanged for cash and may not be combined with other promotions.
We reserve the right to modify or withdraw promotions where reasonably necessary.
17. Privacy
Your personal information will be handled in accordance with our Privacy Policy.
By using our website or providing personal information to us, you acknowledge that your information may be collected, used, stored, and processed as described in our Privacy Policy.
18. Changes to These Terms
We may update or revise these Terms & Conditions from time to time.
Any updated version will be published on this website and will take effect from the date it is posted unless otherwise stated.
Continued use of our website after changes are published constitutes acceptance of the updated Terms & Conditions.
19. Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
Any disputes arising from the use of our website, products, or services will be subject to the applicable laws and jurisdiction of Malaysia.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
TEKNOVIBE SDN BHD
202601005037 (1667135-K)
6-1, Jalan Tasik Utama 5, Sungai Besi, 57000 Kuala Lumpur, W.P. Kuala Lumpur
Email: teknovibe@outlook.com