At TEKNOVIBE SDN BHD, we aim to process and deliver your orders as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times within Malaysia are:
West Malaysia: 2–5 business days
East Malaysia: 4–8 business days
Delivery times are estimates only and may vary due to courier delays, public holidays, weather conditions, peak seasons, or other circumstances beyond our control.
Shipping Fees
Shipping charges, if applicable, will be displayed during checkout before payment is completed. Promotional free shipping may be offered from time to time and may be subject to specific terms and conditions.
Tracking Information
Once your order has been shipped, tracking information may be provided via email, message, or the contact details submitted during checkout.
Delivery Address
Customers are responsible for ensuring that the delivery address and contact information provided are accurate and complete. TEKNOVIBE SDN BHD will not be responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Parcels
If your parcel arrives damaged, contains missing items, or you believe your order has been lost in transit, please contact us as soon as possible at teknovibe@outlook.com with your order details and supporting photos where applicable.
We will review the issue and assist you accordingly.
Contact Us
For shipping-related enquiries, please contact:
TEKNOVIBE SDN BHD
202601005037 (1667135-K)
6-1, Jalan Tasik Utama 5, Sungai Besi, 57000 Kuala Lumpur, W.P. Kuala Lumpur
Email: teknovibe@outlook.com